B.Com II Business Communication 2010
B.Com II Business Communication 2010
Q.1. (a) Define Business Communication. Discuss the importance of Business Communication.
Q.1. (b) Explain the factors of Communication.
Q.2. Explain the concept of Seven C’s in communication in detail with one example each.
Q.3. (a) What are the Planning Steps in Communication?
Q.3. (b) Discuss the significance of opening and closing paragraph.
Q.4. (a) What do know about Oral and Written communication. Differentiate between them.
Q.4. (b) What do you know about the basic Organizational Plans?
Q.5. (a) Discuss the legal aspects of Communication?
Q.5. (b) Define Claim letter, Inquiry letter, Adjustment letter, Order letter.
Q.6. (a) Differentiate between sales letter and sales promotion letter.
Q.6. (b) As a Bank Manager, Write a Sales Promotion letter to the new customer who has just opened an account with your bank.
Q.7. (a) Define Solicited and Un Solicited Job Letter.
Q.7. (b) Write a letter to acquire a Management Trainee Job as a Commerce Graduate.
Q.8. (a) Define Leadership or leading and also discuss its styles and characteristics.
Q.8. (b) What do you know about conference and their kinds and the planning steps of a conference?
Q.9. (a) Define Dictation and give the principle to make it effective?
Q.9. (b) What is interviewing? State the procedure during job interview. And discuss the kind.
Q.10. (a) Define Market and Market Report and Business Report. Explain its essential parts and different kinds.
Q.10. (b) Write Memorandum Report on declining in sale of ABC and Co as a “Executive Officer”.
Q.11. Write a short notes on the following.
i. Channel of Communication
ii. Objectives of Effective Business Communication
iii. Non-Verbal Communication
iv. Good Listener
Q.12. Define the following Market Term.
i. Bullion
ii. Call Rate
iii. Blue Chips
iv. Bull
v. Stag
vi. Boom
vii. Speculator
viii. Bearish Sentiments
ix. Trapped Bull
x. Bearish Hella
xi. Bear
xii. Setback
xiii. Blue Chips
xiv. Call rate
xv. Boom
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